• We don't offer exchanges on Orders. If you would like a different size or color, please return your unwanted item and place a new order.
• Returns must be postmarked in the mail/drop off box within 10 days from when the order is shipped from our store.
• Items that are shipped out can only be returned by mail or at our warehouse drop off box, in store returns will not be accepted
• Returns are the responsibility of the customer.
• Returns should be shipped to or dropped off at our drop off box: Tottini.com 485 OBERLIN AVENUE S, STE 102, Lakewood, NJ 08701.
• Returns that are being dropped off just need to be put in the return box with the receipt in the package - no need to start a return online
• If the customer keeps less than the free minimum shipping worth of merchandise ($100) from the order we will charge the original shipping fee of $6.99
• Returned items must have all tags attached and unworn
• There is no returns on items in damaged or used condition
• No more then 10 items can be returned per order.
• All sale items and sale promotions including buy x get x free are FINAL SALE, no refunds or exchanges.
• All hair accessories are FINAL sale, no refunds or exchanges.
• We are not responsible for pilling or shrinking of garments