• Returns must be received within 10 days after item is shipped from our store.
• Items that are shipped out can only be returned by mail, in store returns will not be accepted
• Returns are the responsibility of the customer.
• Returns should be shipped to: Tottini 204 Clifton Ave. Lakewood, NJ 08701.
• If the return brings the total to below $100 we will charge the original shipping charge.
Returns for orders placed with In-Store Pickup option
• You will get an email letting you know that your order is ready for pickup.
• Orders must be picked up within 1 day of the email confirmation.
• For a Full refund, your return needs to be back in the store the same day or within 2 days for exchange or store credit.
• Orders not picked up within 1 day of the email notification will be able to exchange the items or get a store credit.
• Order not picked up after 2 days, the sale will become final and no exchanges or store credit will be given.
• Any order not picked up after 2 weeks will be donated to a charity of our discretion.
• Returned items must have all tags attached and unworn
• There is no returns on items in damaged or used condition
• No more then 10 items can be returned per order.
• Sale items are FINAL Sale, no refunds or exchanges.
• All hair accessories are FINAL sale, no refunds or exchanges.